# Create Ticket — HubSpot

> Create a support ticket in HubSpot. Set Ticket Name, Pipeline, and Pipeline Stage (use List Pipelines and Stages for tickets to get valid ids), and put extra fields in Object Properties. Example: subject Login broken, hs_pipeline 0…

- Key: `hubspot-create-ticket`
- Type: Action (Write)
- Version: 1.0.1
- App: HubSpot (`hubspot`) — https://pipedream.com/apps/hubspot.md
- This page (HTML): https://pipedream.com/apps/hubspot/actions/create-ticket
- Hints: open-world
- Source: https://github.com/PipedreamHQ/pipedream/blob/master/components/hubspot/actions/create-ticket/create-ticket.mjs

## Description

Create a support ticket in HubSpot. Set **Ticket Name**, **Pipeline**, and **Pipeline Stage** (use **List Pipelines and Stages** for `tickets` to get valid ids), and put extra fields in **Object Properties**. Example: subject `Login broken`, hs_pipeline `0`, hs_pipeline_stage `1`, Object Properties `{ "hs_ticket_priority": "HIGH" }`. Returns the created ticket with its id. [See the documentation](https://developers.hubspot.com/docs/api/crm/tickets)

## Props

| Prop | Type | Required | Description |
|---|---|---|---|
| `objectProperties` | `object` | Yes | Enter the object properties to create as a JSON object |
| `subject` | `string` | Yes | The name of the ticket |
| `hs_pipeline` | `string` | Yes | The pipeline of the ticket Options are loaded from the connected account. |
| `hs_pipeline_stage` | `string` | Yes | The stage of the ticket Options are loaded from the connected account. |

## Run it

**MCP**

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "hubspot",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// listTools() hands your model this tool's input schema, so it can
// fill the arguments itself:
const result = await mcp.callTool({
  name: "hubspot-create-ticket",
  arguments: {
    objectProperties: "Object Properties",
    subject: "Ticket Name",
  },
})
```

**TypeScript**

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "hubspot-create-ticket",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    hubspot: { authProvisionId: "apn_xxxxxxx" },
    objectProperties: "Object Properties",
    subject: "Ticket Name",
  },
})

console.log(result)
```

**cURL**

```bash
curl -X POST https://api.pipedream.com/v1/connect/{project_id}/actions/run \
  -H "Content-Type: application/json" \
  -H "X-PD-Environment: production" \
  -H "Authorization: Bearer {access_token}" \
  -d '{
    "external_user_id": "{external_user_id}",
    "id": "hubspot-create-ticket",
    "configured_props": {
      "hubspot": { "authProvisionId": "apn_xxxxxxx" },
      "objectProperties": "Object Properties",
      "subject": "Ticket Name"
    }
  }'
```

---

- App: https://pipedream.com/apps/hubspot.md · All apps: https://pipedream.com/apps