What do you want to automate
with Hookdeck and LiveAgent?
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Popular Ways to Connect Hookdeck with LiveAgent#
Popular Hookdeck and LiveAgent Actions#
This endpoint lists all events, or a subset of events. See the documentation
This endpoint lists all request, or a subset of requests. Requests are sorted by ingested_at date. See the documentation
This endpoint retries the events associated with a request. See the documentation
Overview of Hookdeck#
The Hookdeck API facilitates the management of webhooks, providing reliable webhook delivery, monitoring, and debugging solutions. With this API on Pipedream, you can automate workflows concerning incoming webhook data—transforming, routing, and ensuring they trigger the subsequent actions without fail. This could range from logging data for analysis, conditionally processing and forwarding webhook events to other endpoints, or integrating with third-party services for extended automation.
Connect Hookdeck#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
hookdeck: {
type: "app",
app: "hookdeck",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.hookdeck.com/2023-01-01/events`,
headers: {
Authorization: `Bearer ${this.hookdeck.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of LiveAgent#
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
Connect LiveAgent#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies