with Hookdeck and Gorgias?
Emit new event when a new event is received from a HookDeck source.
Emit new event when a ticket message is created. See the documentation
Emit new event when a ticket is updated. See the documentation
This endpoint lists all events, or a subset of events. See the documentation
Create a message for a ticket in the Gorgias system. See the documentation
The Hookdeck API facilitates the management of webhooks, providing reliable webhook delivery, monitoring, and debugging solutions. With this API on Pipedream, you can automate workflows concerning incoming webhook data—transforming, routing, and ensuring they trigger the subsequent actions without fail. This could range from logging data for analysis, conditionally processing and forwarding webhook events to other endpoints, or integrating with third-party services for extended automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
hookdeck: {
type: "app",
app: "hookdeck",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.hookdeck.com/2023-01-01/events`,
headers: {
Authorization: `Bearer ${this.hookdeck.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})