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with Hive and Gorgias?
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Popular Hive and Gorgias Triggers#
Emit new event when a ticket message is created. See the documentation
Emit new event when a ticket is updated. See the documentation
Popular Hive and Gorgias Actions#
Create an action for given workspace See the documentation
Create a message for a ticket in the Gorgias system. See the documentation
Overview of Hive#
The Hive API allows for robust interaction with Hive's project and team management tools. By leveraging the Hive API within Pipedream, you can automate tasks, sync data across platforms, and create custom workflows that enhance productivity. For instance, you could automate project creation, update task statuses, or sync information to other business tools. Pipedream's serverless platform simplifies integration, enabling you to focus on crafting workflows without worrying about infrastructure.
Connect Hive#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
hive: {
type: "app",
app: "hive",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.hive.com/api/v1/users`,
params: {
api_key: `${this.hive.$auth.api_key}`,
user_id: `${this.hive.$auth.user_id}`,
},
})
},
})
Overview of Gorgias#
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
Connect Gorgias#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
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