HelpCrunch

One-stop platform to build strong customer relationships

Integrate the HelpCrunch API with the Zoho CRM API

Setup the HelpCrunch API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate HelpCrunch and Zoho CRM remarkably fast. Free for developers.

Convert Lead with Zoho CRM API on Chat Status Updated from HelpCrunch API
HelpCrunch + Zoho CRM
 
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Convert Lead with Zoho CRM API on New Chat from HelpCrunch API
HelpCrunch + Zoho CRM
 
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Convert Lead with Zoho CRM API on New Customer from HelpCrunch API
HelpCrunch + Zoho CRM
 
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Create Customer with HelpCrunch API on New Contact (Instant) from Zoho CRM API
Zoho CRM + HelpCrunch
 
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Create Customer with HelpCrunch API on New Event (Instant) from Zoho CRM API
Zoho CRM + HelpCrunch
 
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Chat Status Updated from the HelpCrunch API

Emit new event when the status of a chat is updated. See the documentation

 
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New Chat from the HelpCrunch API

Emit new event when a new chat is created. See the documentation

 
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New Customer from the HelpCrunch API

Emit new event when a new customer is created. See the documentation

 
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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

 
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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

 
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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

 
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Create Customer with the HelpCrunch API

Creates a new customer record within the Helpcrunch platform. See the documentation

 
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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

 
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Find or Create Customer with the HelpCrunch API

Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation

 
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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

 
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Overview of HelpCrunch

The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.

Connect HelpCrunch

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpcrunch: {
      type: "app",
      app: "helpcrunch",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpcrunch.com/v1/organization`,
      headers: {
        Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
      },
    })
  },
})

Overview of Zoho CRM

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})