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with HelpCrunch and FogBugz?
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Popular HelpCrunch and FogBugz Triggers#
Emit new event when the status of a chat is updated. See the documentation
Emit new event instantaneously when something significant happens to a case.
Emit new new event when there's a new case under a specified filter. Note this may not effectively work for filters that generate results too long, or filters with more than 50,000 cases, especially if your FogBugz site is running Ocelot.
Emit new event when a new customer is created. See the documentation
Popular HelpCrunch and FogBugz Actions#
Creates a new customer record within the Helpcrunch platform. See the documentation
Gets a list of projects in FogBugz. This can be used to quickly view all projects and their details. See the documentation
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation
Overview of HelpCrunch #
The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.
Connect HelpCrunch #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpcrunch: {
type: "app",
app: "helpcrunch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpcrunch.com/v1/organization`,
headers: {
Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
},
})
},
})
Overview of FogBugz#
The FogBugz API allows you to interact with your FogBugz software development tracking system programmatically. With this API, you can create, read, update, and delete cases; manage projects, areas, and categories; and perform searches to gather data-driven insights. Integrating FogBugz with Pipedream opens up possibilities for automating workflows, syncing data across platforms, and reacting to events within FogBugz in real-time.
Connect FogBugz#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
fogbugz: {
type: "app",
app: "fogbugz",
}
},
async run({steps, $}) {
const data = {
"cmd": `listPeople`,
"token": `${this.fogbugz.$auth.api_token}`,
}
return await axios($, {
method: "post",
url: `https://${this.fogbugz.$auth.your_site}.fogbugz.com/f/api/0/jsonapi`,
headers: {
"Content-Type": `application/json`,
},
data,
})
},
})
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