with Help Scout and Zoho Analytics?
Emit new event when a conversation has its status updated. See the documentation
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Retrieves the details of a specific conversation. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The Zoho Analytics API lets you harness the power of your data by automating complex analytics tasks. With this API, you can create, access, and manage reports, dashboards, and KPI widgets programmatically. Integrate with Pipedream's serverless platform to trigger actions based on events, sync data across apps, and automate workflows without managing servers. Whether it's updating datasets in real-time or sending reports to your team, the possibilities stretch as wide as your data does.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_analytics: {
type: "app",
app: "zoho_analytics",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zoho_analytics.$auth.base_api_uri}/restapi/v2/orgs`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_analytics.$auth.oauth_access_token}`,
"ZANALYTICS-ORGID": `${this.zoho_analytics.$auth.organization_id}`,
},
})
},
})