with Help Scout and Timing?
Adds a note to an existing conversation in Help Scout. See the documentation
Generates a new time entry in Timing app. See the documentation
Creates a new customer record in Help Scout. See the documentation
Starts a new ongoing timer as per the current timestamp or specified start date. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The Timing app provides detailed time tracking capabilities, enabling users to automatically log time spent on various tasks and improve productivity. Using Pipedream’s integration, one could build workflows that trigger when new time entries are created, sync time data with other project management tools, or compile reports for invoicing and accountability. It's all about harnessing the power of automated time tracking to streamline processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
timing: {
type: "app",
app: "timing",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://web.timingapp.com/api/v1/projects`,
headers: {
Authorization: `Bearer ${this.timing.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})