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with Help Scout and Taleez?
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Popular Ways to Connect Help Scout with Taleez#
Popular Help Scout and Taleez Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a candidate is added in Taleez. See the documentation
Emit new event when a new conversation is created.
Emit new event when a job listing is created in Taleez. See the documentation
Popular Help Scout and Taleez Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Links an existing candidate to a job offer. See the documentation
Creates a new customer record in Help Scout. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Connect Taleez#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
taleez: {
type: "app",
app: "taleez",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.taleez.com/0/units`,
headers: {
"x-taleez-api-secret": `${this.taleez.$auth.secret_key}`,
"accept": `application/json;charset=UTF-8`,
},
params: {
page: `0`,
pageSize: `100`,
},
})
},
})
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