with Help Scout and Smartsheet?
Emit new event when a comment is added in a sheet.
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The Smartsheet API unlocks the power of managing and automating complex workflows, directly interacting with Smartsheet's features such as sheets, rows, columns, and attachments. You can create, read, update, and delete sheets, share them with others, and extract complex data reports. Leveraging the API on Pipedream allows for seamless integration with other services for enhanced productivity and data management. Whether you're orchestrating an approval process, syncing data across platforms, or automating project tracking, the Smartsheet API pairs with Pipedream's serverless platform to build powerful, scalable, and automated workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
smartsheet: {
type: "app",
app: "smartsheet",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.smartsheet.com/2.0/users/me`,
headers: {
Authorization: `Bearer ${this.smartsheet.$auth.oauth_access_token}`,
},
})
},
})