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with Help Scout and SARE?
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Popular Help Scout and SARE Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Popular Help Scout and SARE Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Add an email to SARE. Optionally, assign the subscriber to a group. See the documentation
Creates a new customer record in Help Scout. See the documentation
Remove email from specified groups in SARE. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of SARE#
The SARE API provides robust tools for email marketing and automation, enabling users to manage subscribers, send emails, and analyze campaigns directly via API. By leveraging SARE's features on Pipedream, you can automate workflows involving email operations, integrate with other platforms for enhanced data handling and customer engagement, and streamline communications in various marketing campaigns. This integration can particularly benefit marketers looking to automate responses based on subscriber behavior or integrate email marketing metrics with other business tools.
Connect SARE#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sare: {
type: "app",
app: "sare",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://s.enewsletter.pl/api/v1/${this.sare.$auth.uid}/email/props`,
headers: {
"ApiKey": `${this.sare.$auth.api_key}`,
},
})
},
})
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