with Help Scout and Microsoft Entra ID?
Emit new event when a conversation has its status updated. See the documentation
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Adds a note to an existing conversation in Help Scout. See the documentation
Adds a member to a group Microsoft Entra ID. See the documentation
Removes a member from a group Microsoft Entra ID. See the documentation
Creates a new customer record in Help Scout. See the documentation
Searches for groups by name or description. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The Microsoft Entra ID API offers a modern identity and access management solution, enabling developers to automate and integrate a broad range of user and identity-related operations. With Pipedream, you can harness this API to create workflows that manage user identities, automate provisioning and deprovisioning, secure access to applications, and more. Pipedream's serverless platform simplifies the process of connecting the Microsoft Entra ID API with hundreds of other apps to build powerful automations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_entra_id: {
type: "app",
app: "microsoft_entra_id",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_entra_id.$auth.oauth_access_token}`,
},
})
},
})