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with Help Scout and Egnyte?
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Popular Ways to Connect Help Scout with Egnyte#
Popular Help Scout and Egnyte Triggers#
Emit new event when a conversation has its status updated. See the documentation
Emit new event when a file is added within the specified folder in Egnyte. See the documentation
Emit new event when a folder is added within the specified folder in Egnyte. See the documentation
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Popular Help Scout and Egnyte Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new folder in your Egnyte workspace. See the documentation
Creates a new customer record in Help Scout. See the documentation
Retrieves the details of a specific conversation. See the documentation
Uploads a file to a specified folder in Egnyte. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Connect Egnyte#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
egnyte: {
type: "app",
app: "egnyte",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.egnyte.$auth.subdomain}.egnyte.com/pubapi/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.egnyte.$auth.oauth_access_token}`,
},
})
},
})
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