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with Help Scout and Brevo?
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Popular Ways to Connect Help Scout with Brevo#
Popular Help Scout and Brevo Triggers#
Emit new event when a conversation has its status updated. See the documentation
Emit new event when triggered by a marketing event
Emit new event when triggered by a transactional event
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Popular Help Scout and Brevo Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Retrieves the details of a specific conversation. See the documentation
Send transactional email. See the docs for more information.
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Brevo#
The Brevo API lets you automate and integrate your user and access management tasks right within Pipedream. With Brevo's API, you can manage users, groups, permissions, and more, streamlining how you control access to your resources. By crafting workflows on Pipedream, you can connect Brevo with other apps to create custom, automated processes that suit your specific business needs.
Connect Brevo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
brevo: {
type: "app",
app: "brevo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.brevo.com/v3/contacts`,
headers: {
"api-key": `${this.brevo.$auth.api_key}`,
},
})
},
})
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