What do you want to automate

with Help Scout and Aidbase?

Prompt, edit and deploy AI agents that connect to Help Scout, Aidbase and 2,900+ other apps in seconds.

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Add Note to Conversation with Help Scout API on New Chatbot Knowledge Item from Aidbase API
Aidbase + Help Scout
 
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Add Note to Conversation with Help Scout API on New Email Inbox Knowledge Item from Aidbase API
Aidbase + Help Scout
 
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Add Note to Conversation with Help Scout API on New Ticket Form Knowledge Item from Aidbase API
Aidbase + Help Scout
 
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Add Question to FAQ with Aidbase API on Conversation Status Updated (Instant) from Help Scout API
Help Scout + Aidbase
 
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Add Question to FAQ with Aidbase API on New Agent Reply (Instant) from Help Scout API
Help Scout + Aidbase
 
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Conversation Status Updated (Instant) from the Help Scout API

Emit new event when a conversation has its status updated. See the documentation

 
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New Chatbot Knowledge Item from the Aidbase API

Emit new event when a new knowledge item is added to a chatbot.

 
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New Email Inbox Knowledge Item from the Aidbase API

Emit new event when a new knowledge item is added to an email inbox.

 
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New Agent Reply (Instant) from the Help Scout API

Emit new event when an agent replies to a conversation.

 
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New Ticket Form Knowledge Item from the Aidbase API

Emit new event when a new knowledge item is added to a ticket form.

 
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Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

 
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Add Question to FAQ with the Aidbase API

Add a new question to a FAQ in Airbase. See the documentation

 
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Add Video with the Aidbase API

Add a video as a piece of knowledge to your Aidbase account. See the documentation

 
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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

 
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Create FAQ with the Aidbase API

Create a new frequently asked questions (FAQ) list on your Aidbase account. See the documentation

 
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Integrate the Help Scout API with the Aidbase API
Setup the Help Scout API trigger to run a workflow which integrates with the Aidbase API. Pipedream's integration platform allows you to integrate Help Scout and Aidbase remarkably fast. Free for developers.

Overview of Help Scout

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Aidbase

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    aidbase: {
      type: "app",
      app: "aidbase",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.aidbase.ai/v1/status`,
      headers: {
        Authorization: `Bearer ${this.aidbase.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo