with Happy Scribe and Help Scout?
Emit new event when a conversation has its status updated. See the documentation
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
The Happy Scribe API provides tools for converting speech to text and vice versa, enabling developers to automate the transcription and subtitling of audio and video files. With the Happy Scribe integration on Pipedream, you can create workflows that trigger on various events, process content, and connect to other apps. Automate transcription jobs, sync transcripts to databases, notify teams when transcriptions are ready, or even analyze text for insights.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
happy_scribe: {
type: "app",
app: "happy_scribe",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.happyscribe.com/api/v1/transcriptions`,
headers: {
Authorization: `Bearer ${this.happy_scribe.$auth.api_key}`,
},
})
},
})
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})