What do you want to automate
with Guru and Teamwork Desk?
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Popular Guru and Teamwork Desk Triggers#
Emit new event when a user makes an edit to a card. See the documentation
Emit new event when a user clicks on the "I read it" button in an Announcement. See the documentation
Popular Guru and Teamwork Desk Actions#
Links an existing tag to a specified card in Guru. See the documentation
Export a specific card identified by its ID to a PDF file. See the documentation
Overview of Guru#
The Guru API on Pipedream enables the automation of knowledge sharing and management tasks within your team or organization. Using this API, you can programmatically interact with Guru's knowledge base, including retrieving card details, creating new cards, and updating existing content. By leveraging Pipedream's serverless platform, you can craft workflows that trigger based on events from other services, process the data, and perform actions in Guru to keep your team's knowledge up to date and accessible.
Connect Guru#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
guru: {
type: "app",
app: "guru",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.getguru.com/api/v1/teams`,
headers: {
"Accept": `application/json`,
},
auth: {
username: `${this.guru.$auth.username}`,
password: `${this.guru.$auth.api_key}`,
},
})
},
})
Overview of Teamwork Desk#
The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.
Connect Teamwork Desk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
teamwork_desk: {
type: "app",
app: "teamwork_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.teamwork_desk.$auth.domain}/me.json`,
headers: {
Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
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