Integrate the Gorgias API with the Slack API

Setup the Gorgias API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Gorgias and Slack remarkably fast. Free for developers.

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Popular Ways to Connect Gorgias with Slack#

Create Customer with Gorgias API on New Message In Channels (Instant) from Slack API

Slack + Gorgias

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Create Ticket with Gorgias API on New Message In Channels (Instant) from Slack API

Slack + Gorgias

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List Tickets with Gorgias API on New Message In Channels (Instant) from Slack API

Slack + Gorgias

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Retrieve a Customer with Gorgias API on New Message In Channels (Instant) from Slack API

Slack + Gorgias

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Update Customer with Gorgias API on New Message In Channels (Instant) from Slack API

Slack + Gorgias

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Popular Gorgias and Slack Triggers#

New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

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New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the documentation

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New Channel Created (Instant) from the Slack API

Emit new event when a new channel is created.

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Popular Gorgias and Slack Actions#

Create Customer with the Gorgias API

Create a new customer. See the docs

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Create Ticket with the Gorgias API

Create a new ticket. See the docs

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Send Message with the Slack API

Send a message to a user, group, private channel or public channel. See the documentation

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List Tickets with the Gorgias API

List all tickets. See the docs

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Build and Send a Block Kit Message with the Slack API

Configure custom blocks and send to a channel, group, or user. See the documentation.

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Overview of Gorgias#

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Slack#

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

Automate posting updates to your team channels
Create a bot to answer common questions
Integrate with your existing tools and services
And much more!

Connect Slack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts#

Airtable Webhooks with Slack + Pipedream

We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.

Start for free — no credit card required

Watch a demo