Gorgias

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.

Integrate the Gorgias API with the Slack API

Setup the Gorgias API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Gorgias and Slack remarkably fast. Free for developers.

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Create Customer with Gorgias API on New Message In Channels (Instant) from Slack API
Slack + Gorgias
 
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Create Ticket with Gorgias API on New Message In Channels (Instant) from Slack API
Slack + Gorgias
 
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List Tickets with Gorgias API on New Message In Channels (Instant) from Slack API
Slack + Gorgias
 
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Retrieve a Customer with Gorgias API on New Message In Channels (Instant) from Slack API
Slack + Gorgias
 
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Update Customer with Gorgias API on New Message In Channels (Instant) from Slack API
Slack + Gorgias
 
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New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

 
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New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

 
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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

 
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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the documentation

 
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New Channel Created (Instant) from the Slack API

Emit new event when a new channel is created.

 
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Create Customer with the Gorgias API

Create a new customer. See the docs

 
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Create Ticket with the Gorgias API

Create a new ticket. See the docs

 
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Send Message to Channel with the Slack API

Send a message to a public or private channel. See the documentation

 
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List Tickets with the Gorgias API

List all tickets. See the docs

 
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Build and Send a Block Kit Message with the Slack API

Configure custom blocks and send to a channel, group, or user. See the documentation.

 
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Overview of Gorgias

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Slack

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

  • Automate posting updates to your team channels
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • And much more!

Connect Slack

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack.
Run a Pipedream workflow on PagerDuty on-call rotations
Run a Pipedream workflow on PagerDuty on-call rotations
Run common workflows, or any Node.js code you'd like, each time a new user rotates onto an on-call schedule.

Community Posts

Airtable Webhooks with Slack + Pipedream
Airtable Webhooks with Slack + Pipedream
We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo