Google Dialogflow API empowers you to create conversational interfaces for websites, apps, and messaging platforms. Think chatbots that can engage in human-like dialogue, provide customer support, guide through sales processes, or control smart home devices with voice commands. With Pipedream's integration capabilities, you can create automated workflows that trigger actions in other apps based on Dialogflow's processed input, enabling seamless interaction across a plethora of services.
module.exports = defineComponent({
props: {
google_dialogflow: {
type: "app",
app: "google_dialogflow",
}
},
async run({steps, $}) {
// Example code from the Dialogflow Node.js library:
// https://github.com/googleapis/nodejs-dialogflow
const dialogflow = require('dialogflow')
const uuid = require('uuid')
// A unique identifier for the given session
const sessionId = uuid.v4()
const key = JSON.parse(this.google_dialogflow.$auth.key_json)
// Creates a session client from a Google service account key.
const sessionClient = new dialogflow.SessionsClient({
projectId: key.project_id,
credentials: {
client_email: key.client_email,
private_key: key.private_key,
}
})
const sessionPath = sessionClient.sessionPath(key.project_id, sessionId)
// The text query request.
const request = {
session: sessionPath,
queryInput: {
text: {
// The query to send to the dialogflow agent
text: 'hello',
// The language used by the client (en-US)
languageCode: 'en-US',
},
},
}
// Send request and log result
const responses = await sessionClient.detectIntent(request)
console.log('Detected intent')
const result = responses[0].queryResult
console.log(`Query: ${result.queryText}`)
console.log(`Response: ${result.fulfillmentText}`)
if (result.intent) {
console.log(`Intent: ${result.intent.displayName}`)
} else {
console.log(`No intent matched.`)
}
},
})
Customer Support Automation: Integrate Google Dialogflow with a CRM like Salesforce on Pipedream. When Dialogflow interprets a customer's query for support, it can automatically create a new support ticket in Salesforce, assign it to the right agent, and even provide the agent with suggested solutions based on past interactions.
Survey Feedback Analysis: Connect Dialogflow with tools like Google Sheets on Pipedream to automatically parse customer feedback from surveys. As Dialogflow analyzes the sentiment and content of the feedback, it can categorize the responses and store them in a Google Sheet for easy analysis and reporting.
E-commerce Personal Shopper Assistant: Use Dialogflow to power a smart shopping assistant that communicates with customers. Tie this into Shopify with Pipedream, and you can set up a workflow where the chatbot's product recommendations are dynamically generated based on inventory levels or ongoing promotions, creating a personalized shopping experience.
Batch create entities, See REST docs and client API docs
Creates an Entity Type, See REST docs and client API docs
Creates new agent, updates if already created See REST docs and client API
Google Dialogflow uses API keys for authentication. When you connect your Google Dialogflow account, Pipedream securely stores the keys so you can easily authenticate to Google Dialogflow APIs in both code and no-code steps.
When you create a service account in GCP, you'll be asked to generate a service account key. Create that key with the appropriate permissions to access Dialogflow resources, and download the key details in JSON format.
Open the key JSON in a text editor, then copy and paste its contents here.