with Google Cloud and Trustpilot (Customer)?
Emit new Pub/Sub topic in your GCP account. Messages published to this topic are emitted from the Pipedream source.
Emit new events with the results of an arbitrary query
Emit new event when a new conversation is started on Trustpilot. This source periodically polls the Trustpilot API to detect new customer-business conversations. Each event contains conversation details including participants, subject, business unit, and creation timestamp. Useful for tracking customer inquiries, support requests, and maintaining real-time communication with customers.
Emit new event when a business replies to a product review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to product reviews. Each event includes the reply text, creation timestamp, and associated review details (product name, star rating, consumer info). Ideal for monitoring business responses to customer feedback, tracking customer service performance, and ensuring timely engagement with product reviews.
Retrieves detailed information about a specific product review on Trustpilot. Use this action to get comprehensive data about a single product review, including customer feedback, star rating, review text, and metadata. Perfect for analyzing individual customer experiences, responding to specific feedback, or integrating review data into your customer service workflows. See the documentation
Get a private service review by ID, including customer email and order ID. Access comprehensive data about an individual service review for your business. See the documentation
Inserts rows into a BigQuery table. See the docs and for an example here
Get private reviews for a business unit. Response includes customer email and order ID. See the documentation
The Google Cloud API opens a world of possibilities for enhancing cloud operations and automating tasks. It empowers you to manage, scale, and fine-tune various services within the Google Cloud Platform (GCP) programmatically. With Pipedream, you can harness this power to create intricate workflows, trigger cloud functions based on events from other apps, manage resources, and analyze data, all in a serverless environment. The ability to interconnect GCP services with numerous other apps enriches automation, making it easier to synchronize data, streamline development workflows, and deploy applications efficiently.
module.exports = defineComponent({
props: {
google_cloud: {
type: "app",
app: "google_cloud",
}
},
async run({steps, $}) {
// Required workaround to get the @google-cloud/storage package
// working correctly on Pipedream
require("@dylburger/umask")()
const { Storage } = require('@google-cloud/storage')
const key = JSON.parse(this.google_cloud.$auth.key_json)
const storage = new Storage({
projectId: key.project_id,
credentials: {
client_email: key.client_email,
private_key: key.private_key,
}
})
await storage.authClient.getCredentials()
return {
status: "success",
authenticated: true,
projectId: key.project_id,
serviceAccount: key.client_email
}
},
})
The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trustpilot: {
type: "app",
app: "trustpilot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.trustpilot.com/v1/business-units/${this.trustpilot.$auth.business_unit_id}/profileinfo`,
headers: {
"apikey": `${this.trustpilot.$auth.api_key}`,
},
})
},
})