What do you want to automate

with GitLab and Freshdesk?

Prompt, edit and deploy AI agents that connect to GitLab, Freshdesk and 2,500+ other apps in seconds.

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Assign Ticket to Agent with Freshdesk API on New Commit (Instant) from GitLab API
GitLab + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on New Commit (Instant) from GitLab API
GitLab + Freshdesk
 
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Close Ticket with Freshdesk API on New Commit (Instant) from GitLab API
GitLab + Freshdesk
 
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Create a Company with Freshdesk API on New Commit (Instant) from GitLab API
GitLab + Freshdesk
 
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Create a Contact with Freshdesk API on New Commit (Instant) from GitLab API
GitLab + Freshdesk
 
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New Commit (Instant) from the GitLab API

Emit new event when a new commit is pushed to a branch

 
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New Branch (Instant) from the GitLab API

Emit new event when a new branch is created

 
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New Project from the GitLab API

Emit new event when a project (i.e. repository) is created

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
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Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
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Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
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Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
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Create Branch with the GitLab API

Create a new branch in the repository. See the documentation

 
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Create a Company with the Freshdesk API

Create a company. See the documentation

 
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Integrate the GitLab API with the Freshdesk API
Setup the GitLab API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate GitLab and Freshdesk remarkably fast. Free for developers.

Overview of GitLab

The GitLab API provides programmatic access to your GitLab projects, allowing you to automate common tasks, manage issues, merge requests, and more. With the GitLab API on Pipedream, you can create customized workflows that integrate with other services, streamline your development process, and enhance project management. By leveraging the power of serverless, you can set up triggers for GitLab events and perform actions across a variety of apps without managing infrastructure.

Connect GitLab

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gitlab: {
      type: "app",
      app: "gitlab",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gitlab.$auth.base_api_url}/api/v4/user`,
      headers: {
        Authorization: `Bearer ${this.gitlab.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo