Integrate the Gist API with the Zendesk API

Setup the Gist API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Gist and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Gist with Zendesk#

Add Tag To Existing Contacts with Gist API on New Ticket (Instant) from Zendesk API

Zendesk + Gist

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Add Tag To Existing Contacts with Gist API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Gist

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Add Tag To Existing Contacts with Gist API on Ticket Closed (Instant) from Zendesk API

Zendesk + Gist

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Add Tag To Existing Contacts with Gist API on Ticket Pending (Instant) from Zendesk API

Zendesk + Gist

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Add Tag To Existing Contacts with Gist API on Ticket Solved (Instant) from Zendesk API

Zendesk + Gist

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Popular Gist and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Contact from the Gist API

Emit new event when a new contact is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Gist and Zendesk Actions#

Add Tag To Existing Contacts with the Gist API

This Action lets you assign a tag to multiple contacts at once. If the tag does not already exist it will be created for you. See docs

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Or Update Contact with the Gist API

Create or update a contact in Gist See docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Contact with the Gist API

Find a Contact See docs

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Overview of Gist#

The Gist API empowers you to automate interactions with your Gist CRM platform, efficiently managing contacts, tags, and conversations. Tapping into this potential with Pipedream allows you to build seamless automation workflows that sync data between Gist and other services, trigger actions based on customer behavior, and keep your sales and support teams aligned with real-time information.

Connect Gist#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gist: {
      type: "app",
      app: "gist",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.getgist.com/teammates`,
      headers: {
        Authorization: `Bearer ${this.gist.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})