with Front and HelpCrunch ?
Emit new event when the status of a chat is updated. See the documentation
Emit new event when a new customer is created. See the documentation
Emit new event when a conversation reaches a specific state. See the docs
Emit new event when a conversation is tagged with a specific tag or any tag. See the documentation
Creates a new customer record within the Helpcrunch platform. See the documentation
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation
The Front API empowers you to automate the handling of your team's email inbox, collaborate on conversations, and streamline communication workflows. By harnessing this API on Pipedream, you can craft custom integrations that trigger actions in Front in response to events, synchronize data across platforms, and augment your team's productivity with automated tasks. This can include creating or updating conversations and contacts, managing tags, or firing off custom automation rules within Front.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
frontapp: {
type: "app",
app: "frontapp",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api2.frontapp.com/me`,
headers: {
Authorization: `Bearer ${this.frontapp.$auth.oauth_access_token}`,
},
})
},
})
The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpcrunch: {
type: "app",
app: "helpcrunch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpcrunch.com/v1/organization`,
headers: {
Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
},
})
},
})