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Front ACTION

Get Ticket Status

Get a ticket status by its ID. See the documentation
  • Action
  • Read only
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Front account once, then configure and run Get Ticket Status from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "frontapp-get-ticket-status",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    frontapp: { authProvisionId: "apn_xxxxxxx" },
    ticketStatusId: "Ticket Status ID",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Get Ticket Status inputs
Property Type Description
ticketStatusId Ticket Status ID string
ID of the ticket status to retrieve
Required Dynamic

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
frontapp-get-ticket-status
Version
0.0.2
App
Front
Authentication
OAuth
Read-only
Yes
Destructive
No
Open world
Yes