Freshservice is a powerful API that allows you to build a wide variety of
applications and integrations. Here are just a few examples of what you can
build:

A custom ticketing system
An integration with your company's CRM system
A tool to help your team track projects and tasks
A system to automate customer support requests
And much more!

Connect Freshservice#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Connect Node#

// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

Community Posts#

Automate checking a ticket system's availability with Node.js and Pipedream

How I used Node.js and Pipedream to automatically scrape a ticket booking site and notify me if availability had changed.