Freshservice

Cloud-based IT Service Management solution

Integrate the Freshservice API with the Node API

Setup the Freshservice API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate Freshservice and Node remarkably fast. Free for developers.

Run Node Code with the Node API

Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.

 
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Overview of Freshservice

Freshservice is a powerful API that allows you to build a wide variety of
applications and integrations. Here are just a few examples of what you can
build:

  • A custom ticketing system
  • An integration with your company's CRM system
  • A tool to help your team track projects and tasks
  • A system to automate customer support requests
  • And much more!

Connect Freshservice

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Connect Node

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// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

Community Posts

Automate checking a ticket system's availability with Node.js and Pipedream
Automate checking a ticket system's availability with Node.js and Pipedream
How I used Node.js and Pipedream to automatically scrape a ticket booking site and notify me if availability had changed.