Freshservice

Cloud-based IT Service Management solution

Integrate the Freshservice API with the Python API

Setup the Freshservice API trigger to run a workflow which integrates with the Python API. Pipedream's integration platform allows you to integrate Freshservice and Python remarkably fast. Free for developers.

Run Python Code with Python API on New Ticket from Freshservice API
Freshservice + Python
 
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New Ticket from the Freshservice API

Emit new event for each created ticket. See documentation

 
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Run Python Code with the Python API

Write Python and use any of the 350k+ PyPi packages available. Refer to the Pipedream Python docs to learn more.

 
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Overview of Freshservice

The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.

Connect Freshservice

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Overview of Python

Develop, run and deploy your Python code in Pipedream workflows. Integrate seamlessly between no-code steps, with connected accounts, or integrate Data Stores and manipulate files within a workflow.

This includes installing PyPI packages, within your code without having to manage a requirements.txt file or running pip.

Below is an example of using Python to access data from the trigger of the workflow, and sharing it with subsequent workflow steps:

Connect Python

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def handler(pd: "pipedream"):
  # Reference data from previous steps
  print(pd.steps["trigger"]["context"]["id"])
  # Return data for use in future steps
  return {"foo": {"test":True}}