Freshmarketer
Freshmarketer is a complete marketing automation suite that helps you manage your contacts and lists, design, and deliver compelling marketing campaigns and automate your email marketing.
Integrate the Freshmarketer API with the Zendesk API
Setup the Freshmarketer API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Freshmarketer and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect Freshmarketer with Zendesk#
Popular Freshmarketer and Zendesk Triggers#
Emit new event when a contact is added to a specific list.
Emit new event as soon as a contact is removed from a list.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Popular Freshmarketer and Zendesk Actions#
Searches for a contact by email and returns contact details if found. See the documentation
Removes a contact from a specific list by email or contact ID. See the documentation
Overview of Freshmarketer#
The Freshmarketer API enables automation of marketing efforts, providing tools to manage campaigns, leads, and more. In Pipedream, you can leverage these capabilities to create custom workflows that interact with Freshmarketer's data and connect it to other services. Combining Freshmarketer with Pipedream's serverless platform allows you to automate actions like syncing contacts, triggering campaigns based on external events, or analyzing marketing performance with external analytics tools.
Connect Freshmarketer#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshmarketer: {
type: "app",
app: "freshmarketer",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshmarketer.$auth.domain}.myfreshworks.com/crm/sales/api/sales_accounts/filters`,
headers: {
"Authorization": `Token token=${this.freshmarketer.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})