What do you want to automate
with Freshdesk and Zoho Projects?
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Popular Freshdesk and Zoho Projects Triggers#
Emit new event when a contact is updated. See the documentation
Emit new event when a new milestone is created. See the docs here
Emit new event when a new project is created. See the docs here
Popular Freshdesk and Zoho Projects Actions#
Add a note or conversation to an existing ticket. See the documentation
Add Time for a General Log. Adds the time log to other tasks. See the docs here
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Zoho Projects#
The Zoho Projects API lets you harness the full potential of project management by enabling seamless integration with other tools and automating routine tasks. With it, you can create projects, manage tasks, track time, and customize your workflow. On Pipedream, you can leverage this API to build robust automations that connect Zoho Projects with a plethora of other apps, streamlining project tracking and collaboration workflows, all without writing a single line of code.
Connect Zoho Projects#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_projects: {
type: "app",
app: "zoho_projects",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://projectsapi.${this.zoho_projects.$auth.region}/restapi/portals/`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_projects.$auth.oauth_access_token}`,
},
})
},
})
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