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with Freshdesk and Zoho CRM?

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Assign Ticket to Agent with Freshdesk API on New Contact (Instant) from Zoho CRM API
Zoho CRM + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on New Event (Instant) from Zoho CRM API
Zoho CRM + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on New Lead (Instant) from Zoho CRM API
Zoho CRM + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on New Module Entry (Instant) from Zoho CRM API
Zoho CRM + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on New or Updated Contact (Instant) from Zoho CRM API
Zoho CRM + Freshdesk
 
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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

 
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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
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New Lead (Instant) from the Zoho CRM API

Emits an event each time a new lead is created in Zoho CRM

 
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Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

 
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Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

 
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Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
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Integrate the Freshdesk API with the Zoho CRM API
Setup the Freshdesk API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate Freshdesk and Zoho CRM remarkably fast. Free for developers.

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Zoho CRM

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
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Dataminr logo
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Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
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SAS logo
Scale AI logo
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Warner Bros. logo
Adyen logo
Appcues logo
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Checkr logo
ChartMogul logo
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Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
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Warner Bros. logo