What do you want to automate
with Freshdesk and Woodpecker.co?
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Popular Ways to Connect Freshdesk with Woodpecker.co#
Popular Freshdesk and Woodpecker.co Triggers#
Emit new event when an email is opened see the docs here
Emit new event when an email is sent see the docs here
Emit new event when you get an autoreply and you set a date to resume follow-ups see the docs here
Emit new event when a prospect clicks on a link in your email see the docs here
Emit new event when an autoreply is detected or prospect's status is manually changed to 'Autoreplied' see the docs here
Popular Freshdesk and Woodpecker.co Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
This action creates/updates a prospect. See the docs here
Assign a Freshdesk ticket to a specific group See the documentation
This action creates/updates a prospect in a campaign. See the docs here
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Woodpecker.co#
The Woodpecker.co API lets you automate your email outreach and follow-up processes. With it, you can manage contacts, campaigns, and emails programmatically, creating a seamless bridge between your email campaigns and your data. This API, integrated with Pipedream, unlocks powerful workflows that can save time, personalize communication at scale, and keep your data in sync across various platforms.
Connect Woodpecker.co#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
woodpecker_co: {
type: "app",
app: "woodpecker_co",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.woodpecker.co/rest/v1/campaign_list`,
auth: {
username: `${this.woodpecker_co.$auth.api_key}`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies