What do you want to automate
with Freshdesk and WakaTime?
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Popular Freshdesk and WakaTime Triggers#
Emit new event when a new commit is created in WakaTime. See the documentation
Emit new event when a new goal is created in WakaTime. See the documentation
Emit new event when a contact is updated. See the documentation
Emit new event when a new project is created in WakaTime. See the documentation
Emit new event when a contact is created. See the documentation
Popular Freshdesk and WakaTime Actions#
Add a note or conversation to an existing ticket. See the documentation
Fetch your daily coding activity from WakaTime. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of WakaTime#
WakaTime offers insights into your coding activity, enabling you to track the time you spend on programming projects. With the WakaTime API on Pipedream, you can automate the extraction of this data to trigger actions in other apps, generate reports, and monitor your development workflow. Pipedream's serverless platform allows you to connect WakaTime to hundreds of other services without writing comprehensive code, creating opportunities to streamline your productivity and gain data-driven insights into your coding habits.
Connect WakaTime#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wakatime: {
type: "app",
app: "wakatime",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://wakatime.com/api/v1/users/current`,
headers: {
Authorization: `Bearer ${this.wakatime.$auth.oauth_access_token}`,
},
})
},
})
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