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with Freshdesk and Spotify?
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Popular Freshdesk and Spotify Triggers#
Emit new event when a contact is updated. See the documentation
Emit new event when a new playlist is created or followed by the current Spotify user.
Emit new event for each new track saved to the current Spotify user's Music Library.
Emit new event for each new Spotify track related with an artist. see docs here
Emit new event for each new Spotify track added to a playlist
Popular Freshdesk and Spotify Actions#
Add a note or conversation to an existing ticket. See the documentation
Add one or more items to a user’s playlist. See the docs here
Add tags to a ticket (appends to existing tags). See the documentation
Create a playlist for a Spotify user. The playlist will be empty until you add tracks. See the docs here
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Spotify#
The Spotify API on Pipedream offers a creative playground for music lovers and developers alike. With it, you can manage playlists, search for music, get recently played tracks, and manipulate playback among other features. It's a gateway to a rich dataset of music and user information, enabling the creation of personalized and dynamic music experiences.
Connect Spotify#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
spotify: {
type: "app",
app: "spotify",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.spotify.com/v1/me`,
headers: {
Authorization: `Bearer ${this.spotify.$auth.oauth_access_token}`,
},
})
},
})
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