What do you want to automate
with Freshdesk and sevDesk?
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Popular Freshdesk and sevDesk Triggers#
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Popular Freshdesk and sevDesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of sevDesk#
The sevDesk API allows you to automate tasks around billing, accounting, and inventory management within the sevDesk platform. With it, you can create invoices, manage customers, and handle your accounting processes programmatically. When integrated into Pipedream workflows, you can connect sevDesk with other apps to streamline your financial operations, trigger actions based on events, and sync data across your business stack, enabling a seamless financial workflow automation.
Connect sevDesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sevdesk: {
type: "app",
app: "sevdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://my.sevdesk.de/api/v1/Contact`,
headers: {
"Authorization": `${this.sevdesk.$auth.api_token}`,
"Content-Type": `application/json`,
},
})
},
})
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