Integrate the Freshdesk API with the Schedule API

Setup the Freshdesk API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate Freshdesk and Schedule remarkably fast. Free for developers.

Popular Ways to Connect Freshdesk with Schedule#

Create a Company with Freshdesk API on Custom Interval from Schedule API

Schedule + Freshdesk

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Create a Company with Freshdesk API on Daily schedule from Schedule API

Schedule + Freshdesk

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Create a Company with Freshdesk API on Monthly Schedule from Schedule API

Schedule + Freshdesk

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Create a Company with Freshdesk API on Weekly schedule from Schedule API

Schedule + Freshdesk

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Create a Contact with Freshdesk API on Custom Interval from Schedule API

Schedule + Freshdesk

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Popular Freshdesk and Schedule Triggers#

Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

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Daily schedule from the Schedule API

Trigger your workflow every day.

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Monthly Schedule from the Schedule API

Trigger your workflow on one or more days each month at a specific time (with timezone support).

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Weekly schedule from the Schedule API

Trigger your workflow on one or more days each week at a specific time (with timezone support).

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New Contact from the Freshdesk API

Emit new notifications when a new contact is created

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Popular Freshdesk and Schedule Actions#

Create a Company with the Freshdesk API

Create a company. See docs here

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Create a Contact with the Freshdesk API

Create a contact. See docs here

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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

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Get Ticket Details with the Freshdesk API

Get a Ticket. See docs here

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List All Tickets with the Freshdesk API

Use filters to view only specific tickets (those which match the criteria that you choose). By default, only tickets that have not been deleted or marked as spam will be returned, unless you use the 'deleted' filter.

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Overview of Freshdesk#

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Schedule#

The Schedule app in Pipedream is a powerful tool that allows you to trigger workflows at regular intervals, ranging from every minute to once a year. This enables the automation of repetitive tasks and the scheduling of actions to occur without manual intervention. By leveraging this API, you can execute code, run integrations, and process data on a reliable schedule, all within Pipedream's serverless environment.