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with Freshdesk and Salesloft?
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Popular Ways to Connect Freshdesk with Salesloft#
Popular Freshdesk and Salesloft Triggers#
Emit new event when a cadence is updated in Salesloft. See the documentation
Emit new event when an email is updated in Salesloft. See the documentation
Emit new event when a contact is updated. See the documentation
Emit new event when a person is created in Salesloft. See the documentation
Emit new event when a contact is created. See the documentation
Popular Freshdesk and Salesloft Actions#
Add a note or conversation to an existing ticket. See the documentation
Adds a person to a cadence in Salesloft. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Connect Salesloft#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
salesloft: {
type: "app",
app: "salesloft",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.salesloft.com/v2/me`,
headers: {
Authorization: `Bearer ${this.salesloft.$auth.api_key}`,
"accept": `application/json`,
},
})
},
})
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