with Freshdesk and NetHunt CRM?
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The NetHunt CRM API provides powerful access to manage customer relationship data programmatically. With this API and Pipedream, you can automate tasks, synchronize customer data across platforms, trigger communications based on customer interactions, and much more. Pipedream's serverless execution model and vast library of app integrations open up a myriad of possibilities for streamlining sales processes and enhancing customer engagement by automating the flow of information between NetHunt CRM and other business tools.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
nethunt_crm: {
type: "app",
app: "nethunt_crm",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://nethunt.com/api/v1/zapier/triggers/readable-folder`,
auth: {
username: `${this.nethunt_crm.$auth.email_address}`,
password: `${this.nethunt_crm.$auth.api_key}`,
},
})
},
})