Integrate the Freshdesk API with the MongoDB API

Setup the Freshdesk API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Freshdesk and MongoDB remarkably fast. Free for developers.

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Popular Ways to Connect Freshdesk with MongoDB#

Create a Company with Freshdesk API on New Collection from MongoDB API

MongoDB + Freshdesk

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Create a Company with Freshdesk API on New Database from MongoDB API

MongoDB + Freshdesk

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Create a Company with Freshdesk API on New Document from MongoDB API

MongoDB + Freshdesk

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Create a Company with Freshdesk API on New Field in Document from MongoDB API

MongoDB + Freshdesk

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Create a Contact with Freshdesk API on New Collection from MongoDB API

MongoDB + Freshdesk

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Popular Freshdesk and MongoDB Triggers#

New Contact from the Freshdesk API

Emit new notifications when a new contact is created

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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

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New Database from the MongoDB API

Emit new an event when a new database is added

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New Document from the MongoDB API

Emit new an event when a new document is added to a collection

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Popular Freshdesk and MongoDB Actions#

Create a Company with the Freshdesk API

Create a company. See docs here

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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

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Create a Contact with the Freshdesk API

Create a contact. See docs here

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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

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Overview of Freshdesk#

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of MongoDB#

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB#

import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})

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