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with Freshdesk and Microsoft 365 Planner?
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Popular Ways to Connect Freshdesk with Microsoft 365 Planner#
Popular Freshdesk and Microsoft 365 Planner Triggers#
Emit new event when a new Plan is created in Microsoft 365 Planner
Emit new event when a new Task is created in Microsoft 365 Planner
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Microsoft 365 Planner Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Create a new bucket in Microsoft 365 Planner. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Create a new plan in Microsoft 365 Planner. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Microsoft 365 Planner#
The Microsoft 365 Planner API lets you tap into the robust task management capabilities of Planner within the Microsoft 365 suite. With this API on Pipedream, you can automate tasks, sync Planner data with other services, manage plans, tasks, and buckets programmatically. This opens up possibilities for creating custom workflows to enhance productivity, streamline project tracking, and maintain synchronization across various platforms.
Connect Microsoft 365 Planner#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_365_planner: {
type: "app",
app: "microsoft_365_planner",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_365_planner.$auth.oauth_access_token}`,
},
})
},
})
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