What do you want to automate
with Freshdesk and Laposta?
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Popular Ways to Connect Freshdesk with Laposta#
Popular Freshdesk and Laposta Triggers#
Emit new event on each created relation. See docs here (Go to Add webhook)
Emit new event on each deleted relation. See docs here (Go to Add webhook)
Emit new event on each updated relation. See docs here (Go to Add webhook)
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Popular Freshdesk and Laposta Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Laposta#
Laposta is a robust email marketing tool, empowering users to build, send, and analyze email campaigns with ease. Leveraging the Laposta API on Pipedream, you can automate email list management, subscriber data synchronization, and campaign performance tracking. The API enables developers to create dynamic, serverless workflows that react to events across various apps, enrich contact information, or even trigger custom email sequences based on user behavior or other external cues.
Connect Laposta#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
laposta: {
type: "app",
app: "laposta",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.laposta.nl/v2/list`,
auth: {
username: `${this.laposta.$auth.api_key}`,
password: ``,
},
})
},
})
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