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with Freshdesk and Google Workspace Admin?
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Popular Ways to Connect Freshdesk with Google Workspace Admin#
Popular Freshdesk and Google Workspace Admin Triggers#
Emit new event when a contact is updated. See the documentation
Emit new admin activities by selected user
Emit new admin activities by selected user
Emit new admin activities by selected user and application name
Popular Freshdesk and Google Workspace Admin Actions#
Add a note or conversation to an existing ticket. See the documentation
Retrieves a report of all Admin console activities done by a specific administrator. See the docs for more information
Add tags to a ticket (appends to existing tags). See the documentation
Retrieves a report of all activities for a specific event name. See the docs for more information
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Google Workspace Admin#
The Google Workspace Admin API unlocks the power to manage your organization's Google Workspace services. With Pipedream, leverage this API to automate user account management tasks, control devices, manage groups, and gain insights through reports. Simplify complex operational workflows and keep your Workspace environment finely tuned and secure without manual intervention.
Connect Google Workspace Admin#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_workspace: {
type: "app",
app: "google_workspace",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/oauth2/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.google_workspace.$auth.oauth_access_token}`,
},
})
},
})
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