What do you want to automate
with Freshdesk and Easyship?
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Popular Ways to Connect Freshdesk with Easyship#
Popular Freshdesk and Easyship Triggers#
Emit new event when a new shipping label is created
Emit new event when a tracking status is updated
Emit new event when a warehouse state is updated
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Popular Freshdesk and Easyship Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Easyship#
The Easyship API unlocks the potential for seamless shipping processes, by integrating a multitude of courier services into your workflow. With this API, you can automate the retrieval of shipping rates, create shipments, manage orders, and track packages in transit. This streamlines the logistics side of e-commerce, ensuring that businesses can focus on what they do best – sell products – while the shipping details are handled efficiently in the background.
Connect Easyship#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
easyship: {
type: "app",
app: "easyship",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://public-api.easyship.com/2024-09/account`,
headers: {
Authorization: `Bearer ${this.easyship.$auth.api_token}`,
},
})
},
})
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