with Freshdesk and Crowdin?
Emit new event when a user adds a comment or an issue in Crowdin.
Emit new event when a file is fully translated and approved.
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The Crowdin API offers a way to streamline localization processes by enabling automated interactions with Crowdin projects. With this API on Pipedream, you can create workflows that manage translations, coordinate with translators, and sync localized content across your apps. It becomes easy to upload new source files, download translations, manage projects, and crowdsource translations, all within the Pipedream ecosystem.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
crowdin: {
type: "app",
app: "crowdin",
}
},
async run({steps, $}) {
return await axios($, {
// If you are using Crowdin Enterprise, your API URL
// should be https://{your_org_domain}.api.crowdin.com/
url: `https://api.crowdin.com/api/v2/user`,
headers: {
Authorization: `Bearer ${this.crowdin.$auth.oauth_access_token}`,
},
})
},
})