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with Freshdesk and ActiveCampaign?
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Popular Ways to Connect Freshdesk with ActiveCampaign#
Popular Freshdesk and ActiveCampaign Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Emit new event each time an automation sends out webhook data.
Emit new event when a contact email address bounces from a sent campaign.
Emit new event when a link from a campaign is clicked (will only run once for each unique link).
Popular Freshdesk and ActiveCampaign Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of ActiveCampaign#
ActiveCampaign's API provides a powerful interface to automate your email marketing, sales automation, and customer relationship management. By leveraging ActiveCampaign with Pipedream, you can create custom, automated workflows that react to events in real-time, sync data between various platforms, and trigger targeted communication with your users. With the ability to perform actions such as adding contacts, updating deals, and sending out campaigns, the API offers a wide range of possibilities for enhancing your marketing strategies.
Connect ActiveCampaign#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
activecampaign: {
type: "app",
app: "activecampaign",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.activecampaign.$auth.base_url}/api/3/users/me`,
headers: {
"Api-Token": `${this.activecampaign.$auth.api_key}`,
},
})
},
})
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