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with Freshchat and PhoneBurner?

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Create Contact with PhoneBurner API on New Conversation Started from Freshchat API
Freshchat + PhoneBurner
 
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Create Contact with PhoneBurner API on New Message Received from Freshchat API
Freshchat + PhoneBurner
 
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Get Contact with PhoneBurner API on New Conversation Started from Freshchat API
Freshchat + PhoneBurner
 
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Get Contact with PhoneBurner API on New Message Received from Freshchat API
Freshchat + PhoneBurner
 
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Get Contacts with PhoneBurner API on New Conversation Started from Freshchat API
Freshchat + PhoneBurner
 
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New Conversation Started from the Freshchat API

Emit new event when a new conversation is started for a user. See the documentation

 
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New Message Received from the Freshchat API

Emit new event when a new message is received in a conversation. See the documentation

 
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Fetch Conversation Details with the Freshchat API

Fetches details for a specific conversation. See the documentation

 
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Create Contact with the PhoneBurner API

Create a contact. See the documentation

 
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List Agents with the Freshchat API

Lists all agents in Freshchat. See the documentation

 
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Get Contact with the PhoneBurner API

Get a specific contact. See the documentation

 
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List Channels with the Freshchat API

Lists all channels in Freshchat. See the documentation

 
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Integrate the Freshchat API with the PhoneBurner API
Setup the Freshchat API trigger to run a workflow which integrates with the PhoneBurner API. Pipedream's integration platform allows you to integrate Freshchat and PhoneBurner remarkably fast. Free for developers.

Connect Freshchat

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshchat: {
      type: "app",
      app: "freshchat",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshchat.$auth.chat_url}/accounts/configuration`,
      headers: {
        Authorization: `Bearer ${this.freshchat.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of PhoneBurner

The PhoneBurner API provides programmatic access to call center functionality, allowing you to manage contacts, handle dial sessions, and interact with call logs. With Pipedream, you can automate workflows that respond to events in PhoneBurner or orchestrate PhoneBurner actions based on triggers from other apps. This melds the power of cloud telephony with broad integration possibilities, unlocking productivity gains and streamlined operations.

Connect PhoneBurner

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    phoneburner: {
      type: "app",
      app: "phoneburner",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.phoneburner.com/rest/1/members/`,
      headers: {
        Authorization: `Bearer ${this.phoneburner.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo