What do you want to automate

with Freshchat and Jira?

Prompt, edit and deploy AI agents that connect to Freshchat, Jira and 2,500+ other apps in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Add Attachment To Issue with Jira API on New Conversation Started from Freshchat API
Freshchat + Jira
 
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Add Attachment To Issue with Jira API on New Message Received from Freshchat API
Freshchat + Jira
 
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Add Comment To Issue with Jira API on New Conversation Started from Freshchat API
Freshchat + Jira
 
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Add Comment To Issue with Jira API on New Message Received from Freshchat API
Freshchat + Jira
 
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Add Multiple Attachments To Issue with Jira API on New Conversation Started from Freshchat API
Freshchat + Jira
 
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New Conversation Started from the Freshchat API

Emit new event when a new conversation is started for a user. See the documentation

 
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New Message Received from the Freshchat API

Emit new event when a new message is received in a conversation. See the documentation

 
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New Event from the Jira API

Emit new event when an event with subscribed event source triggered, See the docs

 
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New Issue Created Event (Instant) from the Jira API

Emit new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

 
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New Issue Deleted Event (Instant) from the Jira API

Emit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

 
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Fetch Conversation Details with the Freshchat API

Fetches details for a specific conversation. See the documentation

 
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Add Attachment To Issue with the Jira API

Adds an attachment to an issue, See the docs

 
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List Agents with the Freshchat API

Lists all agents in Freshchat. See the documentation

 
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Add Comment To Issue with the Jira API

Adds a new comment to an issue, See the docs

 
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List Channels with the Freshchat API

Lists all channels in Freshchat. See the documentation

 
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Integrate the Freshchat API with the Jira API
Setup the Freshchat API trigger to run a workflow which integrates with the Jira API. Pipedream's integration platform allows you to integrate Freshchat and Jira remarkably fast. Free for developers.

Connect Freshchat

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshchat: {
      type: "app",
      app: "freshchat",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshchat.$auth.chat_url}/accounts/configuration`,
      headers: {
        Authorization: `Bearer ${this.freshchat.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Jira

The Jira API opens up a world of possibilities for automating project management tasks, syncing with other tools, and enhancing data visibility. With Pipedream's integration, you can streamline issue tracking by automatically creating, updating, and searching for issues in Jira, as well as managing projects, sprints, users, and more. This integration not only saves time but also ensures real-time data flow across various platforms, keeping teams in sync and projects on track.

Connect Jira

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira: {
      type: "app",
      app: "jira",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo