Integrate the Followup API with the ServiceNow API

Setup the Followup API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Followup and ServiceNow remarkably fast. Free for developers.

Popular Followup and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Followup#

The Followup API facilitates the automation of email follow-ups, allowing users to schedule, track, and manage follow-up emails directly within their workflow. By integrating with Pipedream, you can leverage the API to craft intricate automation sequences that can improve response rates, ensure timely engagements, and enhance overall email productivity. Taking advantage of Pipedream's serverless platform, you can connect the Followup API with hundreds of other services to streamline communication tasks, set up reminders, or trigger actions based on email interactions.

Connect Followup#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    followup: {
      type: "app",
      app: "followup",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.followup.cc/v1/reminders.json`,
      params: {
        api_key: `${this.followup.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})