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with FogBugz and Plain?

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Add Customer to Group with Plain API on New Case Event from FogBugz API
FogBugz + Plain
 
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Add Customer to Group with Plain API on New Case in Filter from FogBugz API
FogBugz + Plain
 
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Add Customer to Group with Plain API on New Person Created from FogBugz API
FogBugz + Plain
 
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Create Case with FogBugz API on Customer Created from Plain API
Plain + FogBugz
 
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Create Case with FogBugz API on Customer Deleted from Plain API
Plain + FogBugz
 
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New Case Event from the FogBugz API

Emit new event instantaneously when something significant happens to a case.

 
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New Case in Filter from the FogBugz API

Emit new new event when there's a new case under a specified filter. Note this may not effectively work for filters that generate results too long, or filters with more than 50,000 cases, especially if your FogBugz site is running Ocelot.

 
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Customer Created from the Plain API

Emit new event when a customer is created.

 
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New Person Created from the FogBugz API

Emit new event when a new person or a user is created in FogBugz. It effectively tracks the addition of new users in the system.

 
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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

 
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Create Case with the FogBugz API

Creates a new case on FogBugz. See the documentation

 
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Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

 
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List Projects with the FogBugz API

Gets a list of projects in FogBugz. This can be used to quickly view all projects and their details. See the documentation

 
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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

 
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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

 
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Integrate the FogBugz API with the Plain API
Setup the FogBugz API trigger to run a workflow which integrates with the Plain API. Pipedream's integration platform allows you to integrate FogBugz and Plain remarkably fast. Free for developers.

Overview of FogBugz

The FogBugz API allows you to interact with your FogBugz software development tracking system programmatically. With this API, you can create, read, update, and delete cases; manage projects, areas, and categories; and perform searches to gather data-driven insights. Integrating FogBugz with Pipedream opens up possibilities for automating workflows, syncing data across platforms, and reacting to events within FogBugz in real-time.

Connect FogBugz

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    fogbugz: {
      type: "app",
      app: "fogbugz",
    }
  },
  async run({steps, $}) {
    const data = {
      "cmd": `listPeople`,
      "token": `${this.fogbugz.$auth.api_token}`,
    }
    return await axios($, {
      method: "post",
      url: `https://${this.fogbugz.$auth.your_site}.fogbugz.com/f/api/0/jsonapi`,
      headers: {
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Plain

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo