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with Fathom and Zendesk?
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Popular Fathom and Zendesk Triggers#
Emit new event when a new recording is created. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket comment has been added
Popular Fathom and Zendesk Actions#
Add tags to a ticket (appends to existing tags). See the documentation
Get the transcript of a recording. See the documentation
Connect Fathom#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
fathom: {
type: "app",
app: "fathom",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.fathom.ai/external/v1/teams`,
headers: {
Authorization: `Bearer ${this.fathom.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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