eStreamDesk

If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.

Integrate the eStreamDesk API with the Formatting API

Setup the eStreamDesk API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate eStreamDesk and Formatting remarkably fast. Free for developers.

[Data] Convert JSON to String with Formatting API on New Ticket from eStreamDesk API
eStreamDesk + Formatting
 
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[Data] Parse JSON with Formatting API on New Ticket from eStreamDesk API
eStreamDesk + Formatting
 
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[Date/Time] Add/Subtract Time with Formatting API on New Ticket from eStreamDesk API
eStreamDesk + Formatting
 
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[Date/Time] Compare Dates with Formatting API on New Ticket from eStreamDesk API
eStreamDesk + Formatting
 
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[Date/Time] Format with Formatting API on New Ticket from eStreamDesk API
eStreamDesk + Formatting
 
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New Ticket from the eStreamDesk API

Emit new event when a ticket is created

 
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[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

 
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[Data] Parse JSON with the Formatting API

Parse a JSON string

 
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[Date/Time] Add/Subtract Time with the Formatting API

Add or subtract time from a given input

 
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[Date/Time] Compare Dates with the Formatting API

Get the duration between two dates in days, hours, minutes, and seconds along with checking if they are the same.

 
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[Date/Time] Format with the Formatting API

Format a date string to another date string

 
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Overview of eStreamDesk

The eStreamDesk API facilitates the creation, manipulation, and tracking of support tickets within the eStreamDesk helpdesk system. By leveraging the API on Pipedream, you can seamlessly connect your customer support operations with other services to automate notifications, synchronize data across platforms, and trigger custom workflows. This can lead to improved response times, better customer service, and more efficient resolution of support issues.

Connect eStreamDesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    estreamdesk: {
      type: "app",
      app: "estreamdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
      headers: {
        "apiKey": `${this.estreamdesk.$auth.api_key}`,
      },
    })
  },
})

Connect Formatting

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export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})