Integrate the Envoy API with the Zendesk API

Setup the Envoy API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Envoy and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Envoy with Zendesk#

Create an Invite with Envoy API on New Ticket (Instant) from Zendesk API

Zendesk + Envoy

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Create an Invite with Envoy API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Envoy

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Create an Invite with Envoy API on Ticket Closed (Instant) from Zendesk API

Zendesk + Envoy

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Create an Invite with Envoy API on Ticket Pended (Instant) from Zendesk API

Zendesk + Envoy

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Create an Invite with Envoy API on Ticket Solved (Instant) from Zendesk API

Zendesk + Envoy

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Popular Envoy and Zendesk Triggers#

New event when a visitor changes its signed status from the Envoy API

Emit new event for each visitor who signed in or out. See the docs.

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New event when a visitor is invited from the Envoy API

Emit new event for each invitations to a person or a group of people to visit a location. See the docs.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Envoy and Zendesk Actions#

Create an Invite with the Envoy API

Create an Invite to a person to visit a location. See the docs.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Envoy#

The Envoy API empowers users to streamline workplace operations, particularly visitor management, deliveries, and room bookings. Leveraging Pipedream's capabilities, you can automate tasks involving these aspects. For example, you can receive notifications when guests arrive, sync visitor data with other systems, or automate the creation and management of room bookings.

Connect Envoy#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    envoy: {
      type: "app",
      app: "envoy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.envoy.com/v1/employees/`,
      headers: {
        Authorization: `Bearer ${this.envoy.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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